Online Reputation Management

If you fine a customer for a negative review, California will fine you $10,000 in return!

In my latest book, Repped, I outline a number of different ways to handle negative reviews about your business. Fining the customer is not one of them.You’d think that would be a no-brainer, but that hasn’t stopped some companies from inserting language that essential results in a “fine” for any …read more

Source: Actively Listening by Trackur